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08-13-2012 08:57 AM
HP Pavilion g4-1117dx laptop 4Gb, running Win 7 Home Premium SP1 64-bit
Tried to boot into the Recovery Environment via the HP Recovery Manager (Rebecca.exe v 126.96.36.199 3/25/12)
However, I get to Windows Boot Manager screen that shows 0xc000000e error - device is not accessible
I scanned the HP_TOOLS partition for errors, including a sector scan, but it did not detect any errors.
FYI - I have repair disks that I created. Is it possible to repair or recover just the HP_TOOLS partition?
Just to be clear, the problem is with my Recovery partion only. Win 7 in main boot is working fine.
Suggestions to fix or repair, please?
Solved! Go to Solution.
08-13-2012 01:53 PM
HP tools is different than the recovery partition.
Try using F11 at boot to see if recovery partition will load.
08-13-2012 07:32 PM
Duh, I realized after posting that it's not HP_TOOLS partition that is the problem. It is the RECOVERY partition. Given that from what I have read, it looks like the ony way to fix the recovery partition is to do a complete factory reset.
If you know of some other way to fix the recovery partition without going thru rebuilding everything, I would appreciate it. Not a big deal if there is not an alternate solution. I have a set of recovery DVD's that I built.
08-16-2012 03:55 PM
Don't know what else to suggest other than using Recovery discs to reinstall everything. If you have recovery discs, the recovery partition is not really needed, more of a convenience than using discs, that's all.
08-16-2012 07:33 PM
Basically, I agree. I have recovery disks so I do not need the RECOVERY partition on the drive. And there is no way i want to rebuild my system from scratch. No big deal. Thanks for your help!