HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: BIOS PROBLEM (67 Views)
Reply
Reply
Topic Options
Jonathan8754 Student
Student
Jonathan8754
Posts: 1
Registered: ‎04-28-2012
Message 1 of 2 (71 Views)
Report Inappropriate Content

BIOS PROBLEM

‎04-28-2012 01:30 PM

HP Pavilion G6-1334sa

 

Windows 7 64 Bit

 

"enter administrator password or power on password"

 

No sudden changes, at all.

 

Attempted to press f10, didn't work. Can't get to the settings, tried to ask others for help, researched and tried other softwares. Please do not ask me to take anything out because i do not want to break the thing!

 

51118345 is the number you get after 3 password attempts

 

PLEASE HELP ME, I REALLY NEED TO FINISH MY WORK ASAP!

0
Reply
0
Please use plain text.
 
Regents Professor Regents Professor
Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 2 of 2 (67 Views)
Report Inappropriate Content

Re: BIOS PROBLEM

‎04-28-2012 02:27 PM

You will need to call HP support and prove ownership, they should be able to generate a master password based on the number "51118345"

 

If you get the master password, keep is somewhere safe as it is unique to your PC and can be used again if needed.

 

Call HP on the phone 1-800-474-6836

 

or use the chat link in the page below.

 


http://welcome.hp.com/country/us/en/contact_us.html

 


0
Reply
0
Please use plain text.