HP Support Forums
Join in the conversation.
04-28-2012 01:30 PM
HP Pavilion G6-1334sa
Windows 7 64 Bit
"enter administrator password or power on password"
No sudden changes, at all.
Attempted to press f10, didn't work. Can't get to the settings, tried to ask others for help, researched and tried other softwares. Please do not ask me to take anything out because i do not want to break the thing!
51118345 is the number you get after 3 password attempts
PLEASE HELP ME, I REALLY NEED TO FINISH MY WORK ASAP!
04-28-2012 02:27 PM
You will need to call HP support and prove ownership, they should be able to generate a master password based on the number "51118345"
If you get the master password, keep is somewhere safe as it is unique to your PC and can be used again if needed.
Call HP on the phone 1-800-474-6836
or use the chat link in the page below.