BIOS Problem HP EliteBook 6930p Notebook PC (725 Views)
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MCJNL
Posts: 9
Member Since: ‎10-02-2012
Message 1 of 10 (725 Views)

BIOS Problem HP EliteBook 6930p Notebook PC

[ Edited ]

HP EliteBook 6930p Notebook PC 

Serial Number: [removed for privacy]

Product Number: KK082AV 

 
Bios Password Lost......
Can Someone help me....(Laptop crashed and need boot to recover)
 
Thanks in advance.....alvast bedankt
 
Marco Domenie
 
Wrong topic???
 
 
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erico
Posts: 24,762
Member Since: ‎01-07-2009
Message 2 of 10 (721 Views)

Re: BIOS Problem HP EliteBook 6930p Notebook PC

This will require some disassembly.

 

 If your notebook is out of warranty and you feel comfortable  accepting the risk, then see page 73 of the Maintenence & Service Guide.

 

Disconnecting the RTC battery for more than five minutes is stated to remove the BIOS password. 

 

Otherwise contact HP TotalCare or have this done at a certified notebook repair shop.





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Top Student
MCJNL
Posts: 9
Member Since: ‎10-02-2012
Message 3 of 10 (719 Views)

Re: BIOS Problem HP EliteBook 6930p Notebook PC

Hey Erico,

 

The CMOS Battery remove is not the solution....

 

Do you have more ideas?

 

Greetings Marco

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erico
Posts: 24,762
Member Since: ‎01-07-2009
Message 4 of 10 (717 Views)

Re: BIOS Problem HP EliteBook 6930p Notebook PC

Now that puzzles me.

Why would you say make that statement when the Maintenence & Service Guide (on page 73) says that it is?

 

Did you try it?

I have done it on quite a few notebooks to clear a BIOS password.

 

If it does not work, then you will have to find a BIOS repair business online that is reasonabley loca and have them take care of it for you. The big downside of passwording a notebook's BIOS and not writing it down and putting it in a safe place is the trouble you have found yourself in. 





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Top Student
MCJNL
Posts: 9
Member Since: ‎10-02-2012
Message 5 of 10 (716 Views)

Re: BIOS Problem HP EliteBook 6930p Notebook PC

do i only take off the rtc battery for 5 minutes or do i have to put on the notebook again without the rtc?

en COuld it be that my battery is not connected wel that is have to change the battery...

The plastic of the battery is gone and the labels are not attached anymore...could that be the problem?

 

Sorry for my bad english(i'm from holland)

 

Greetings Marco

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erico
Posts: 24,762
Member Since: ‎01-07-2009
Message 6 of 10 (707 Views)

Re: BIOS Problem HP EliteBook 6930p Notebook PC

If you leave the RTC battery (not the main battery) out of the notebook and leave it out, then it will forget the date and time every time it is shut down. It is simpler to disconnect the connector (number one in the image below) for more than five minutes and then reconnect it. Reaching the RTC battery is going to take some disassembly.  

 

RTC battery.PNG





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Top Student
MCJNL
Posts: 9
Member Since: ‎10-02-2012
Message 7 of 10 (706 Views)

Re: BIOS Problem HP EliteBook 6930p Notebook PC

While the RTC battery is out.... do i have to do anything or just wait 5 /10minutes

 

Tanks in advance

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erico
Posts: 24,762
Member Since: ‎01-07-2009
Message 8 of 10 (695 Views)

Re: BIOS Problem HP EliteBook 6930p Notebook PC


MCJNL wrote:

While the RTC battery is out.... do i have to do anything or just wait 5 /10minutes

 

Tanks in advance



Remove the main battery and make certain that the power adapter is disconnected and then press the power button and hold it for a few seconds.





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Top Student
MCJNL
Posts: 9
Member Since: ‎10-02-2012
Message 9 of 10 (685 Views)

Re: BIOS Problem HP EliteBook 6930p Notebook PC

Hey,

 

No did not help...with the RTC

 

Reo51ST comment this to me :

 

Welcome MCJNL.

 

Sorry but there is no code generater for the EliteBooks yet.

 

Removing the BIOS battery does nothing.

 

There are no BIOS contacts to short.

 

Again sorry.

 

Do you know more?????

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erico
Posts: 24,762
Member Since: ‎01-07-2009
Message 10 of 10 (683 Views)

Re: BIOS Problem HP EliteBook 6930p Notebook PC

Unfortunately it will have to be as I suggested before. You will need to find a BIOS repair business online. Another alternative is to have the system board replaced with an identical one. (it will have to be tatooed)





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