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01-26-2012 12:05 AM
I know the hard drive is toast in my dv4. Can I use the recovery discs I made when I got the computer to load a new hard drive?
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01-26-2012 12:26 AM
Yes you can. That is the purpose of having the recovery media.
Replace your hard disk with one that is of equal or larger capacity. That does not mean use a larger than 750 GB hard disk unless yours had one installed when delivered.
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Microsoft MVP 2013- Microsoft Windows Expert - Consumer
09-27-2012 04:02 PM
Why then after receiving the Factory restore Disks, can I not restore the new Hard Drive? Tech support says I must have the SAME size 320g HDD and not a 500g drive.