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happy1001
Posts: 6
Member Since: ‎04-23-2013
Message 1 of 2 (424 Views)

Cannot boot from USB-DVD on HP Envy 13

Even when the USB DVD drive is selected as the primary boot device or selected as boot device after pressing ESC and F9, I cannot boot from DVD.

 

According to another post I have:

 

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-e-g-Windows-8-and-Software/Boot-problem-but-...

 

I have problems booting from HDD as well, and now I also have problems booting from DVD. I have tried 3 different bootable DVDs.

 

Does anyone have any ideas to how the booting process could be corrupted any further and how I can regain the boot-from-DVD function? Now I cannot even run the recover DVD and recover the PCs factory settings.

 

However, I can still boot from HDD following the description from the other posting.

 

Thanks with best regards

Distinguished Professor
Kyle_W
Posts: 4,755
Member Since: ‎04-26-2011
Message 2 of 2 (377 Views)

Re: Cannot boot from USB-DVD on HP Envy 13

Could you please give me the exact product number for your notebook?

 

If you need help finding it, you can use the following link:

http://h10025.www1.hp.com/ewfrf/wc/findModel?cc=us&dlc=en&lc=en

 

Thanks,

Kyle

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