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Re: Cannot copy file X:\PREALOAD\BASE.INP (81 Views)
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lavajunkie Student
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lavajunkie
Posts: 2
Registered: ‎08-16-2012
Message 1 of 4 (83 Views)
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Cannot copy file X:\PREALOAD\BASE.INP

‎08-16-2012 10:01 PM

I have a Compaq Presario v300. I'm trying to do a system restore from the discs but it is giving me an "Error! Cannot copy file X:\PREALOAD\BASE.INP from disc." "please eject and clean disc and try again." but it isn't helping. I tried all of that. What is wrong? Can I do a recovery from D: now?

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Distinguished Professor Distinguished Professor
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ManjunathTech
Posts: 2,977
Registered: ‎01-21-2012
Message 2 of 4 (81 Views)
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Re: Cannot copy file X:\PREALOAD\BASE.INP

‎08-16-2012 10:09 PM

Hi

 

Yes you could use the F11 option once unit is powered on and run a recovery but note all data will be lost.

 

Let us know how it goes!

"I work for HP."
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Regards
Manjunath
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lavajunkie Student
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lavajunkie
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Registered: ‎08-16-2012
Message 3 of 4 (77 Views)
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Re: Cannot copy file X:\PREALOAD\BASE.INP

‎08-16-2012 10:47 PM

When I try that it goes into recovery; says that not all files were copied successfully and to insert disc one. And then repeats the problem.
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Distinguished Professor Distinguished Professor
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ManjunathTech
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Message 4 of 4 (70 Views)
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Re: Cannot copy file X:\PREALOAD\BASE.INP

‎08-16-2012 11:59 PM

Hi

 

This case you might have to call HP Technical support and order the Recovery disc.

 

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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