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06-06-2012 04:47 AM - edited 06-06-2012 05:28 AM
i've been trying to reset the notebook to default factory settings through the recovery partition.
been trying it for several hours but then couldnt do it.
As the image shows i couldnt click on the system recovery tab BUT THERE IS A SYSTEM RECOVERY DRIVE.
Also when i try to recover from the boot menu it shows an error;
the boot selection failed because a required device id inaccesible.""""
i've already backed-up all the important files .. so the only thing i am having trouble with is using the recovery partition.
some links said about the drives being dynamic and stuffs . I couldnt change the drive back to basic and m not sure whether that will solve the problem. so guys help me as fast as possible. i need to get this thing done before my exams.
HP Pavilion g4-1015dx Notebook PC
Windows 7 home premium 64-bit
'''hard drives are all in dynamic and partitioned too ,if this affects anything""""
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06-06-2012 05:41 AM
Can you get into the operating system at all so you can create a set of recovery disks using the HP recovery manager program?
If so, I would do that.
If not, I think you won't be able to get the recovery partition to work.
If you need your pc, I have an emergency workaround so at least you can get it up and running, and then you can order a set of recovery disks if you want afterward.
Link to instructions for ordering recovery disks:
If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to DVD's for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
Use the 25 character product key on the PC to activate the installation.
The key will activate either a 32 or 64 bit installation.
Then go to the PC's support and driver page to install the drivers you need.
Link to the W7 ISO file downloads is below.
06-06-2012 05:45 AM - edited 06-06-2012 05:46 AM
I'd completely agree with Pauls suggestion.
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Microsoft MVP - Microsoft Windows Expert - Consumer
06-06-2012 05:59 AM
06-06-2012 06:14 AM - edited 06-06-2012 06:19 AM
You're very welcome.
The operating system downloads I posted are genuine MS Windows files which come from their Digital River distributor.
However, because they are generic, you need to have a product key to activate the installation, that is why you use the legitimate product key that came with your PC to do this.
Now, as to your question regarding why you can't use the recovery partition. I have no idea. basically there is a disconnect between the recovery manager and the recovery partition (file corruption of some kind).
I do not know how to fix it, or even if it can be fixed.
When things like that happen to me (and they have in the past), I just move on and do what I need to do.
You speak of exams...Well to me, your issue is like taking an exam. I never wasted my time dwelling on a question I couldn't answer. I moved on and answered all the ones I could, and then if I had time left, I went back and worked on the more difficult ones.
Since you can get into the operating system, make a set of recovery disks, use those to recover your PC. They will recreate the recovery partition, and presumably fix things so you can use the F11 key to recover from the recovery partition in the future.
I wouldn't spend any more time attempting to get the recovery partition to work.
06-06-2012 06:34 AM
thanks again !!! .. ur reply was kinda motivational *wink*
well, i do the same during exams .. esp. during objective ones
Well, i downloaded a software( at my own risk) and was able to change the dynamic disk into basic and then the system recovery tab got activated.
i'll try to recover .. if it doesnt help then i'll postpone this job until my exams are over......
will reply what happens *fingers crossed*
06-06-2012 07:27 AM
well thanks guys for ur precious time ...
i was able to recover and my system is restored to the factory settings ..
the problem seems to be in the PARTITIONING and the DYNAMIC/BASIC hard disk type ... the hard disk type needed to be in BASIC
everything went well without any further problems.
06-15-2012 03:34 PM - edited 06-15-2012 03:59 PM
hello cfc1234 :
i am having exactly the same problem you can see it by clicking here .
i would be really thankful if tell me the name of the program you've downloaded
waiting your reply
06-18-2012 10:50 AM
download the home edition. It's a free one. Only function i used was changing the dynamic drive back to basic.. use it at your own risk !!!!
let me know if it works.