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Re: Error 1005. (1142 Views)
Top Student
neilfaefife
Posts: 14
Registered: ‎01-25-2012
Message 11 of 28 (1,167 Views)

Re: Error 1005.

Did all that you asked. It goes through the restore process and says it was successful then it restarts, shows the windows is loading files screen then the repair screen again that says start up repair cannot repair this computer automatically.

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DavidPK
Posts: 23,359
Registered: ‎09-24-2010
Message 12 of 28 (1,162 Views)

Re: Error 1005.

Hi,

 

I would definitely suspect that this is a problem with the hard drive.

 

When you ran the test on the Hard Drive from the bios menu, did you have an option to run a 'long' or 'comprehensive' test also?

 

Regards,

 

DP-K

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Top Student
neilfaefife
Posts: 14
Registered: ‎01-25-2012
Message 13 of 28 (1,159 Views)

Re: Error 1005.

[ Edited ]

It did the quick test then the full test.

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DavidPK
Posts: 23,359
Registered: ‎09-24-2010
Message 14 of 28 (1,155 Views)

Re: Error 1005.

Hi,

 

Shut down the notebook.  Tap away at f10 as you start the notebook to enter the bios menu.  On the first tab, can you post back with the product code next to the Hard Drive.

 

Regards,

 

DP-K

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Top Student
neilfaefife
Posts: 14
Registered: ‎01-25-2012
Message 15 of 28 (1,153 Views)

Re: Error 1005.

I edited my post, I ran the tests again and saw it had run both tests consecutively. I cannot see a hard drive listed unless you mean the UUID?

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DavidPK
Posts: 23,359
Registered: ‎09-24-2010
Message 16 of 28 (1,151 Views)

Re: Error 1005.

Hi,

 

Ok, give me a minute a I'll try and look it up.

 

Regards,

 

DP-K

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DavidPK
Posts: 23,359
Registered: ‎09-24-2010
Message 17 of 28 (1,142 Views)

Re: Error 1005.

Hi,

 

It would seem that HP have discontinued supplying this drive, so I'm going to have to ask you to remove the Hard Drive again and post back with the details written on it - mainly the manufacturer ( Western Digital, Samsung, Seagate etc ).

 

Regards,

 

DP-K

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Top Student
neilfaefife
Posts: 14
Registered: ‎01-25-2012
Message 18 of 28 (1,139 Views)

Re: Error 1005.

Ok, It is a Seagate Momentus  5400 5. Sata disc drive 160gb.

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DavidPK
Posts: 23,359
Registered: ‎09-24-2010
Message 19 of 28 (1,133 Views)

Re: Error 1005.

Hi,

 

Using another PC, download the ISO on the link below and save it to your Downloads folder.

 

http://www.seagate.com/staticfiles/support/seatools/SeaToolsDOS223ALL.ISO

 

Next, download and install the free application ImgBurn to burn the ISO correctly to a blank CD - a guide on using ImgBurn to write an ISO to a disc is Here

 

When created, boot your notebook from the CD and run both the Short and Long test as described in the document on the link below.

 

http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=201271&NewLang=en

 

Post back with the results.

 

Regards,

 

DP-K

 

 

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neilfaefife
Posts: 14
Registered: ‎01-25-2012
Message 20 of 28 (1,127 Views)

Re: Error 1005.

Hi,

First scan was OK, half way through long scan.

Just wanted to ask, Would the spilling of beer on the keyboard have damaged the harddrive? As I had said in my first post beer spilled on the keyboard, I wiped it off then after using for around half an hour the screen display turned 90 degrees and the keys would not work. My insurance company sent it off to be repaired. When I contacted the repair centre I was told they had got it working but it was running REALLY slow, which was strange as it never had done before. The chap I spoke to suggested re installing all the software using my recovery discs. When the laptop was delivered today I booted it up and it took nearly twenty minutes to load so I tried my discs and like I had said it stopped at around 24% of the formatting part of the install with the 1005 error. I feel the repair centre may not have investigated the damage thoroughly.

 

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