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neilfaefife
Posts: 14
Member Since: ‎01-25-2012
Message 1 of 28 (4,397 Views)
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Error 1005.

[ Edited ]

I accidentally spilled some beer over the keyboard of my G60-213EM notebook. I had this repaired and returned through an insurance claim.

I spoke with one of the tech guys repairing it and he said everything OK apart from it running really slow(which it certainly wasn't before the accident). Anyhow, He suggested I re-install the O.S etc via the recovery discs when I got it back.

Laptop returned today, running as slow as I have ever seen a computer run I went to re-install using the recovery discs I had burned when I bought the machine.

Still with me?

Factory image recovery fails at around 29% and an error 1005 message appears.

Any help out there?

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DavidPK
Posts: 32,606
Member Since: ‎09-24-2010
Message 2 of 28 (4,390 Views)

Re: Error 1005.

Hi,

 

Shut down the notebook.  Tap away at f10 as you start the notebook to enter the bios menu.  Under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory.  Post back with the details of any error messages.

 

Regards,

 

DP-K

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Tutor
neilfaefife
Posts: 14
Member Since: ‎01-25-2012
Message 3 of 28 (4,387 Views)

Re: Error 1005.

Hard disk test passed.

Memory test passed

 

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DavidPK
Posts: 32,606
Member Since: ‎09-24-2010
Message 4 of 28 (4,385 Views)

Re: Error 1005.

Hi,

 

What version of Windows are you trying to reinstall?

 

Regards,

 

DP-K

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Tutor
neilfaefife
Posts: 14
Member Since: ‎01-25-2012
Message 5 of 28 (4,382 Views)

Re: Error 1005.

It's Vista, and I am sure it's the basic.

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DavidPK
Posts: 32,606
Member Since: ‎09-24-2010
Message 6 of 28 (4,379 Views)

Re: Error 1005.

Hi,

 

Shutdown the notebook.  Tap away at f11 as you start to see if this will launch Recovery Manager - if it does, see if the recovery process will complete using this method.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Tutor
neilfaefife
Posts: 14
Member Since: ‎01-25-2012
Message 7 of 28 (4,376 Views)

Re: Error 1005.

OK, I did as you asked and it went through the procedure ok. Then when it rebooted I now have a window that says startup manager cannot repair this computer automatically.

There is a drop arrow that lists the following problem details:-

Problem Event Name       startup repair v2

problem signature 01       auto failover

     "                "           02       6.06001.18000.0.0.0.0

     "                "           03       0

     "                "           04       65536

Then the list goes up to 10 with the comment unknown

O.S version      6.06001.2.1.0265.1

Locale ID   1033 

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DavidPK
Posts: 32,606
Member Since: ‎09-24-2010
Message 8 of 28 (4,367 Views)

Re: Error 1005.

Hi,

 

Can you access Windows Recovery Console by tapping away at f8 as you start the notebook?

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Tutor
neilfaefife
Posts: 14
Member Since: ‎01-25-2012
Message 9 of 28 (4,364 Views)

Re: Error 1005.

No it just gives me they grey screen with the white status bar saying loading windows then goes onto the startup repair screen then I get that window that says start up repair cannot repair this computer automatically with the list that I previously posted.

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DavidPK
Posts: 32,606
Member Since: ‎09-24-2010
Message 10 of 28 (4,357 Views)

Re: Error 1005.

Hi,

 

It does look like some kind of Hardware issue, so try the following.

 

Your notebook is listed as coming with 1Gb of Ram.  If this is in the form of 2 x 512Mb modules, remove One of these modules - if you have just a 1Gb module, place it in the other available slot.  The procedure for removing your Ram Modules is detailed on Page 54 of your Maintenance & Service Guide.

 

Also, remove and re-seat the Hard Drive - Page 51 in the above manual.

 

After doing this, try running the restore process via the f11 method again and let me know the outcome.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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