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kriswick
Posts: 5
Member Since: ‎11-27-2011
Message 1 of 9 (4,839 Views)

Factory restore Presario without CD

Presario V6000 running XP Media Center - How do I reset the laptop to factory settings without the recovery CD (which I can't find)?  It is running so slow I want to start over.

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erico
Posts: 24,901
Member Since: ‎01-07-2009
Message 2 of 9 (4,836 Views)

Re: Factory restore Presario without CD

Welcome to the HP Forum! :smileyhappy:


kriswick wrote:

Presario V6000 running XP Media Center - How do I reset the laptop to factory settings without the recovery CD (which I can't find)?  It is running so slow I want to start over.


Please identify your notebook with the entire product name/number. Start the HP Support Assistant and provide the number at the bottom of the screen.

 

Kind regards,
erico





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Top Student
kriswick
Posts: 5
Member Since: ‎11-27-2011
Message 3 of 9 (4,832 Views)

Re: Factory restore Presario without CD

P/N RG298UA#ABA.  BIOS Version HP F .3D  Do you need the S/N?

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erico
Posts: 24,901
Member Since: ‎01-07-2009
Message 4 of 9 (4,827 Views)

Re: Factory restore Presario without CD

[ Edited ]

No serial number required.
Thanks for the ID.

 

If you have not modified the partitions  the following should work.

"

  1. Press the Power button to start the PC, and then press the f11 key when the standard BIOS prompts are displayed on the black screen.
    NOTE:Pressing the f11 key during the startup on a computer with an HP factory image will start the system recovery process even if the prompt is not displayed.
     
  2. If the HP Recovery Manager can access the recovery partition on the hard drive, a prompt to backup the user files before beginning the recovery is displayed. Follow any on-screen instructions.
  3. If the HP Recovery Manager cannot access the hard drive to fix any system errors, you will need to use the personalized recovery disc that you created to recover the hard drive to its original condition.
  4. If you have not created the personalized recovery disc, or the discs are corrupted, you can order a replacement recovery disc from HP.
  5. When the Recovery Manager starts, follow the step-by-step recovery instructions shown above.

"

Best regards,
erico





Help others seeking a solution by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

Top Student
kriswick
Posts: 5
Member Since: ‎11-27-2011
Message 5 of 9 (4,818 Views)

Re: Factory restore Presario without CD

Fantastic news.  This is my wife's laptop and now she wants to wait until next weekend to do this as she doesn't want to miss Cyber Monday sales.  Will let you know how it goes next weekend.

 

Thanks so much.

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CherylG
Posts: 21,446
Member Since: ‎11-12-2008
Message 6 of 9 (4,810 Views)

Re: Factory restore Presario without CD

Has your wife ever burned a Recovery set using HP Recovery Manager software in Start,All Programs? If not you should be able to do so now,Be sure to use good quality DVD+R such as Sony disks.


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Top Student
kriswick
Posts: 5
Member Since: ‎11-27-2011
Message 7 of 9 (4,746 Views)

Re: Factory restore Presario without CD

No, I haven't burned a CD backup but will this weekend when I work on her laptop.  Thanks for the heads up.

Top Student
kriswick
Posts: 5
Member Since: ‎11-27-2011
Message 8 of 9 (4,561 Views)

Re: Factory restore Presario without CD

TADA!  Works like a charm, no more bogging down.  Thanks so much for your help!

Honor Student
Maysway2000
Posts: 1
Member Since: ‎04-18-2014
Message 9 of 9 (1,029 Views)

Re: Factory restore Presario without CD


kriswick wrote:

Presario V6000 running XP Media Center - How do I reset the laptop to factory settings without the recovery CD (which I can't find)?  It is running so slow I want to start over

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