HP Support Forums
Join in the conversation.
Search the Community
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.
G62-b51SI|XT896EA|G62 Notebook PC (138 Views)
04-18-2012 12:28 PM
Hard drive failure codes other than HPSA diagnostics begin with a "3" or "03". Your failure codes indicated a failed hard drive.
You will need to order a new hard drive, and if you have not made recovery discs, you will need to order recovery discs as well.
Check out the document on failure codes here:
Expand the section where it says "Failure Codes"
I am an HP employee