HP G62 Windows 7 64 bit Restore will not stay on

[mijdoog]

Hi apparently I have statemgr.exe missing and this is causing my restore to keep switching off, although both C and D drives boxes are checked.

Any ideas, I do not have a Windows CD as it was pre loaded when I purchased it.

Please please help

Many thanks

Jim

[CherylG]

You really shouldn't enable Restore for the D: partition. It is only used to hold your windows reinstall files.

You may have a spyware/virus problem. Download the Free version of> MalwareBytes. Install, let it update and do a full scan.

As for a Windows install cd_you have HP Recovery Manager which can be used to do a fresh install back to Factory_And burn a Windows Recovery DVD set.

[mijdoog]

Hi, I have disabled the restore for D drive as you advised. I have also run MalwareBytes, however its still the same.

I have the restore set of DVDs, i do not want to do a complete restore if I can help it. Is it possible to extract statemgr.exe from the restore set?

Many thanks

Jim

[CherylG]

If this problem has occurred in the last month or so you might try System Restore to roll back the settings to an earlier time.. You can  initiate a System Restore from the Start menu shortcut in All Programs,Accessories, System Tools-System Restore

[mijdoog]

Hi again, sorry to be a pain. There are no restore points at all. It,s beginning to look like a complete restore and I really was trying to avoid that

Also apologies for the delays in replying, maybe its because I am in England.

Any other ideas very welcome.

Many thanks for your help so far.

Best wishes,

Jim

[CherylG]

You might try a file check to see if the file can be restored.  Start, All Programs,Accessories, Command Prompt. Right click Command Prompt, choose 'Run as administrator'. In the window that opens type sfc /scannow Note the space after sfc.

[mijdoog]

Hi, I had already run this, however, I ran it again but still no luck.

I am away from Mon to Thurs, so if you think of anything else, I will be here tomorrow and then back on Fri evening.

I am at a complete loss as to this problem, but it is nice that someone else is trying to help.

Best Wishes,

Jim