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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

@luis-1960 

 

Try >> e9lo737ui6

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

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Hi can you help me also? My serial number is [Edited for Personal Information]

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Tech try.

 

e9luvvq28n

 

3rd letter lowercase L.

 

7th letter lowercase Q.

 

 

Use that code to go into the BIOS.

 

Disable all passwords that are enabled.

 

IF asked for the CURRENT password use that code.

 

IF asked for NEW password just hit enter.

 

If asked to VERIFY password just hit enter.

 

Save and exit.

 

REO

 

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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Thank you very much! you solved my problem!

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Hi can you help me also? My serial number is cnu9352f46  i tried all the diffrent codes that were posted.. none of them worked

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Ozone try.

 

e9lofq78vg

 

3rd letter lowercase L.

 

4th letter lowercase O.

 

6th letter lowercase Q.

 

 

Use that code to go into the BIOS.

 

Disable all passwords that are enabled.

 

If asked for the CURRENT password use that code.

 

If asked for NEW password just hit enter.

 

If asked to VERIFY password just hit enter.

 

Save and exit.

 

REO

 

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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thanks alot it worked. that has to be easiest and fastest fix i have ever used

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Your welcome Ozone.

 

Thanks for the KUDOS.

 

REO

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hey REO51ST,  I appreciate the very helpful help you had given me. It seems now i have another issue. I havent used this hp mini in over 1.5 years and now i cant  rememeber the user password. Is there anything I can do to recover it or undo it. Thank you in advance

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