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HP Recommended

I just need to know how I restore my HP Pavilion TouchSmart 15-b167ca Sleekbook back to factory settings. This laptop/notebook came without cd's

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

cath9999

 

goes over Windows

http://windows.microsoft.com/en-us/windows-8/what-happened-to-backup-restore

 

Or F11  and read the Manual Page 61

http://h10032.www1.hp.com/ctg/Manual/c03601748.pdf

 


Say thanks by clicking the "Kudos! Star" which is on the left.


Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.




View solution in original post

8 REPLIES 8
HP Recommended

cath9999

 

goes over Windows

http://windows.microsoft.com/en-us/windows-8/what-happened-to-backup-restore

 

Or F11  and read the Manual Page 61

http://h10032.www1.hp.com/ctg/Manual/c03601748.pdf

 


Say thanks by clicking the "Kudos! Star" which is on the left.


Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.




HP Recommended

Thank you, Toffy, for your answer to my question.

Much appreciated

HP Recommended
How much time is required for notebook pc recovery?
HP Recommended

@sachh21 

 

Doing a Recovery by pressing F11 immediately after powering on is usually a bit faster than booting from Recovery Media. If all goes smoothly it should be finished in about 1-2 hours.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended
Thanx CherylG for response. After recovery all data is vanished. I need ms office can you tell me from where I get it
HP Recommended
How do I reboot a computer with a polio that says
Selected boot image did not Authenticate
I kept restarting the laptop but it won't boot up
HP Recommended
If you bought a license from Microsoft, you can verify on their website, or call their support and get a download and key to restore your software. If you have the key, goto office.com and do a little reading. You should be able to download your version. Once installed, you can ever your key. Poof, your office is back.
HP Recommended
i forgot the password of my hp laptop and to see the boot options via usb.
its a hp pavilion ts 14 sleekbook with bios version F.04..how would i overcome this problem.pliz help
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