12-30-2012 04:37 PM
My notebook is only ten months old. Within the last week, it started shutting down unexpectedly when the battery was low (but not at a critical level). If I try to restart it, there won't be a response until I plug in the adaptor cord. Usually there will be around 20% of my battery left when my computer is booted up after such a shutdown, so I don't think it's because of my battery being low. (Besides, when I've accidentally used my laptop until it has to hibernate, the light next to the port for the adapter cord usually blinks to tell me it's the battery.)
Initially I thought it was a problem with overheating, so I cleaned my vents and bought an external laptop cooler when it first shut down unexpectedly two weeks ago. However, the shutdowns have become more frequent since then. I've run the Memory Diagnostic Tool, the HP Battery Check, and updated my BIOS. No problems have come up; in fact, everything seems to be running perfectly. I also ran AVG and Malwarebytes Anti-Malware. No problems there either.
What could be the problem? Thanks for any help!
Product name: HP Pavilion g6 Notebook PC
Product number: A1J18AV
Windows 7 Home Premium 64-bit Service Pack 1
02-07-2014 04:18 PM
Mines started doing exactly the same! Its just 12 months old though and hardly ever gives me a low battery warning. Then it will turn off without shutting down the proper way. When I plug in and turn back on, the battery says its at 20-25%
Is there actually a solution to this and whats causing it?..because if it's the battery then **bleep**..they don't last long.
02-07-2014 04:45 PM
06-22-2014 05:44 PM
My HP Pavilion g6 is doing the same thing. It was a year old in February 2014. I plug it in after the shutdown and it shows about 20% as well. Wondering if it is a battery issue. I will have to take the battery out of my wifes laptop to see if it resolves the issue.