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Re: HP Support Assistant unable to complete downloading updates Compaq Presario CQ60-206US (349 Views)
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mroy99 Tutor
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mroy99
Posts: 13
Registered: ‎02-19-2010
Message 11 of 14 (352 Views)
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Re: HP Support Assistant unable to complete downloading updates Compaq Presario CQ60-206US

‎07-08-2012 11:29 AM

yes because I can't use any of the preinstalled software (Adobe, etc).

 

OS is Vista 32 bit. Not sure how to find the architecture.

 

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mroy99 Tutor
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mroy99
Posts: 13
Registered: ‎02-19-2010
Message 12 of 14 (349 Views)
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Re: HP Support Assistant unable to complete downloading updates Compaq Presario CQ60-206US

‎07-08-2012 11:39 AM

Don't mean to sound vague. I just thought it had something to do the the starting and stopping because of the DVD drive.

 

I am totally unfamilar with what is going on because I have done this before and have had no problems.

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Scolton
Posts: 145
Registered: ‎04-02-2012
Message 13 of 14 (346 Views)
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Re: HP Support Assistant unable to complete downloading updates Compaq Presario CQ60-206US

‎07-08-2012 11:45 AM

The architecture is  the 32 bit part.  I am sorry that I cannot be of more help, but this is not really my area.  I wish you luck in finding someone who can actually help, besides telling you to recover again. 

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mroy99 Tutor
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mroy99
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Message 14 of 14 (334 Views)
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Re: HP Support Assistant unable to complete downloading updates Compaq Presario CQ60-206US

‎07-09-2012 03:05 AM

Thanks for your help. Did another recovery and everything went smoothly.
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