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HP laptop is not starting up
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04-23-2012 07:31 PM
Hello, my HP laptop is not starting up. When I turn it on, the HP logo appears in the middle of a black screen and nothing else happens. I've pressed each button on the keyboard, but it is not helping. Also, the laptop's ventilation produces a loud noise. Can anyone please suggest what to do?
Thank you in advance,
Yuly
Re: HP laptop is not starting up
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04-26-2012 05:39 AM
I would try doing a hard reset to see if that helps. The following link will guide you on how to do this:
http://h10010.www1.hp.com/ewfrf/wc/document?lc=en&
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Re: HP laptop is not starting up
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04-27-2012 08:26 AM
I bought a set of recovery disks and a driver disk and can't get the disks to load. The disks says to place the disks in and follow the instructions on the screen. The computer squeeks like it is going to work but just sits there. Any suggestions...nothing works as it should. HELP!
Re: HP laptop is not starting up
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04-27-2012 03:56 PM
It turned out that what was causing the problem was a new battery that I installed 3 or 4 days before the issue occurred. I removed this new battery, and turned on the laptop again, and it finally was back up and running.
What surprized me a lot is that it took the new battery several days to cause the problem. I had purchased the battery through an Amazon seller. Should I try get a new one directly though HP?
Re: HP laptop is not starting up
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04-27-2012 06:19 PM
Re: HP laptop is not starting up
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04-27-2012 09:16 PM
@bluekygal57
Are you restarting the laptop with the Recovery Disk in the drive?
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Re: HP laptop is not starting up
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04-27-2012 10:16 PM
Re: HP laptop is not starting up
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04-27-2012 10:30 PM
@luxy615
Try a hard reset, works sometimes.Disconnect all external devices first.
1-remove power cord and battery
2-press power button for 30 seconds
3-reinstall only power cord for first startup.
4-power on
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Re: HP laptop is not starting up
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04-27-2012 11:10 PM
Re: HP laptop is not starting up
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04-28-2012 05:14 PM
So far nothing helps now after having loaded 21% of the recovery disk, machine froze then said to restart the recovery then I get an error message that "BootMGR is missing, well it wasn't until the disk formatted it off. I want my money back. I think I just got ripped off. The tech staff's solution to my problem is that for $99.00 plus... they will fix my Notebook. I have to pay for shipping it there and I am not sure if they will charge me for shipping back. I just got this Notebook for Christmas last year and have only used it for about six months. I feel betrayed by HP.
very bluekygal57
