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Hard drive failed, how can I reinstall Windows 7? (296 Views)
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random455 Student
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random455
Posts: 1
Registered: ‎12-20-2011
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Hard drive failed, how can I reinstall Windows 7?

‎12-20-2011 11:14 AM

The hard drive failed on my dad's laptop.  Replacing it isn't a problem, but I'm not sure how to get Windows 7 back onto it.  His laptop came with it installed already and he doesn't have any backup discs.  Will HP send discs so that I can reinstall the OS?  I'd rather not have to buy a new OS.

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DavidPK
Posts: 23,383
Registered: ‎09-24-2010
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Re: Hard drive failed, how can I reinstall Windows 7?

‎12-20-2011 11:40 AM

Hi,

            

You can order a replacement set of Recovery Discs using the link below.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en

 

If you have any problem with this link, order them directly from HP.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.



Regards,

 

DP-K

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Microsoft MVP - Microsoft Windows Expert - Consumer

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