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random455
Posts: 1
Member Since: ‎12-20-2011
Message 1 of 2 (434 Views)

Hard drive failed, how can I reinstall Windows 7?

The hard drive failed on my dad's laptop.  Replacing it isn't a problem, but I'm not sure how to get Windows 7 back onto it.  His laptop came with it installed already and he doesn't have any backup discs.  Will HP send discs so that I can reinstall the OS?  I'd rather not have to buy a new OS.

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DavidPK
Posts: 31,728
Member Since: ‎09-24-2010
Message 2 of 2 (429 Views)

Re: Hard drive failed, how can I reinstall Windows 7?

Hi,

            

You can order a replacement set of Recovery Discs using the link below.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en

 

If you have any problem with this link, order them directly from HP.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.



Regards,

 

DP-K

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