06-04-2013 04:59 AM
I had some employee format the harddrive and the recovery partitions of a Pavilion G4 1213TU Notebook. Now i am trying to find out on how to get DVD's or a downloadable ISO file of the recovery DVD or DVD's.
Any help would be much apriciated.
06-04-2013 05:34 AM
There are Two options available.
1. You can order a replacement set of Recovery Discs using the link below - these will reinstall the operating system, all required drivers and nearly all of the original software ( the exception often being trials of MS Office ).
If you have any problem with this link, see if you can order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
2. Another option you could consider is to create your own Windows 7 installation disc.
Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
An example of a COA Label can be seen Here.
You can create a Windows 7 installation disc yourself using another PC - just download the correct Disc Image ( this must be the same version that originally came with your notebook - this is listed as Windows 7 Home Premium ) from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here. These Images are clean and from a well-respected source ( Digital River ).
Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
Additional drivers and software you may need can be found Here.
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Microsoft MVP - Microsoft Windows Expert - Consumer