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Honor Student
alzh
Posts: 2
Member Since: ‎08-11-2011
Message 1 of 2 (1,524 Views)

How to reset computer to factory settings?

I want to reset my HP Pavilion dv5 to factory settings. I have Windows 7 Home Premium. Hitting the F11 key at startup isn't working, and the Recovery Manager isn't even opening. Help?

Distinguished Professor
kamatr
Posts: 2,527
Member Since: ‎07-21-2010
Message 2 of 2 (1,507 Views)

Re: How to reset computer to factory settings?

You can order Recovery disks by following instructions from link below

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00810334

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