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Re: Hp envy recovery fails to work (166 Views)
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Fiddelg Student
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Fiddelg
Posts: 2
Registered: ‎03-17-2012
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Hp envy recovery fails to work

‎05-02-2012 10:53 PM

I own the HP Envy 17-3000 and i got a virus and it disabled my drivers. I decided to do a system revocery and it says its progress is 17% complete and quickly says its finished. I click finish and it still doesnt function properly. It says "windows fails to start. A recent hardware or software change might be the cause. To fix the problem:.............." please help. Idk how to do any of the rest.
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Provost Provost
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erico
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Registered: ‎01-07-2009
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Re: Hp envy recovery fails to work

‎05-03-2012 01:32 AM

Hi Fiddelg,

 

Are you using the Recovery Manager via the hard drive and F11 key or the Recovery disk or USB media that you created to accomplish the recovery?

 



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Fiddelg Student
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Fiddelg
Posts: 2
Registered: ‎03-17-2012
Message 3 of 3 (166 Views)
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Re: Hp envy recovery fails to work

‎05-05-2012 02:24 AM

It fails to fully recover. I did press f11 and attempted to fix that several times. I ordered a recovery disk tho if that helps?
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