I need to restore corrupted bios for a DV6-3103sa

[kayoz353]

 1. Product Name and Number
     HP Pavilion DV6-3103SA

 2. Operating System installed
     Windows 7 64-bit

 3. Error message
     Caps Lock flashes twice (BIOS Corrupted)

 4. Any changes made to your system before the issue occurred
     Updating BIOS, tripped on cable, lost power, bios corrupted.
     Initially tried reinstalling bios with a USB;

• battery out, usb in, win + b held down, plug in power, turn on.
• usb light flashed few times, it did not find \*.bin so no install.

     Then, it was CMOS battery out, laptop battery out, unplugged, left it overnight.

•      Didn't reset bios.

     Then, I tried USB again,

• I read I should've renamed 0143FF27.bin to 0143.bin or even 0143F.bin
• but it's no longer reading the USB drive since I took out/replaced CMOS battery....

Any help would be greatly appreciated, exams coming up, a working laptop would be amazing

[erico]

Welcome to the HP Forum!

Try a hard reset.

Remove the battery and unplug the DC power adapter.
press and hold the power button for more than fifteen seconds.
plug in the DC power adapter (leave the battery out for now)
press the power button

If it does not help then you have reached a point where only a shop or service center capable of reprogramming and/or replacing the BIOS eeprom chip can help.

It is sad to say it, but the normal result for interruption of BIOS updating , even if inadvertent, is the creation of a laptop shaped Brick.

It can be repaired but not by anything we can tell you except Contact HP or a BIOS repair company.  

Kind regards,
erico

[kayoz353]

Contact HP?? Isn't that what this forum is for?
I just need it to read the USB again, after that, if it still doesn't work i'll send it to a service centre

[Gangles]

This is community to community support forum. Not a direct avenue to speak with HP. Some HP employees like myself post here, but on our own time, as our own posts and do not represent hp

1-800-474-6836 is HP's number for North America

[erico]

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kayoz353 wrote:
Contact HP?? Isn't that what this forum is for?
I just need it to read the USB again, after that, if it still doesn't work i'll send it to a service centre

---

It is unfortunate, but because of what happened to your notebook during the BIOS update, your options are pretty limited. So yes, Contact HP or an HP Service center.

best regards,

erico 

[NPKHOI]

I am in Viet nam. There is total care center in Ho Chi Minh city. how can I contact them?

[erico]

I suggest doing it by email or telephone.