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whenim64
Posts: 1
Member Since: ‎07-06-2011
Message 1 of 3 (3,260 Views)

Laptop won't load up my profile

Everytime I start my computer i get a message that my profile was not loaded correctly and I have been given a temporary profile and when i log off all changes made will be lost.  how can i fix this without having to reset my notebook to factory settings.  Please help

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DavidPK
Posts: 32,562
Member Since: ‎09-24-2010
Message 2 of 3 (3,256 Views)

Re: Laptop won't load up my profile

Hi,

 

Tap away at f8 as you start the PC to enter Windows Recovery Console.  Use the arrow keys to select Safe Mode and hit enter.  If windows will load in this mode, from the Start Menu, click All Programs, click Accessories, click System Tools and launch System Restore.  Pick a restore point before the issue with your profile and then proceed with the restore process.  When complete, Windows will reboot as normal.

 

If the above doesn't help, boot into Safe Mode again and select 'Start using last known good configuration' - hit enter and see if this will load your profile.

 

Regards,

 

DP-K



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Student
zoe21
Posts: 1
Member Since: ‎05-20-2014
Message 3 of 3 (419 Views)

Re: Laptop won't load up my profile

Neither of these options worked for me as there is no restore point :/. I really dont want to loose 7 years worth of files & photos! Is there anything else I can do please??
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