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04-29-2012 01:25 PM
If I do shut it down, it will show the HP starting screen and then crash, reboot, and do the same thing about 4 times before I can do anything.
When it finally gets past the HP screen, the black "Launch startup repair" or "Start Windows normally" comes up. If I choose startup repair, the ever lovely blue screen comes up, either saying something about a BIOS update, which makes no sense because the computer, when working properly, updates the BIOS when needed' or it'll have some otter error. When I try to choose "Start Windows normally" it crashes.
I've tried doing F8 and starting in safe mode, but that crashes too.
Eventually, after about 5 time of crashing, it will allow the startup repair to finish, and let me in.
The crashes and blue screens become more frequent everytime I try to shut my laptop down and turn it on. I have no idea what to do. The laptop isn't very old, not even a year, and it doesn't have any viruses. I'm going to take it in to a repair shop soon, but does anyone know what could be causing this? It started a month or so after I bought it.
04-29-2012 01:30 PM
Please find the steps given below might help you to resolve your issue.
1) Please run the Hard drive & Memory test on your unit if any test fails you need to replace the part.
2) Try doing a system restore back to the date where unit was working fine.
3) Please update the Bios & latest Graphic & Chipset driver from HP website.
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