- HP Support Forum Home
- >
- Laptop & Notebook
- >
- Recovery
- >
- Re: My Pavilion G7 refuses to boot
HP Support Forums
Join in the conversation.
Search the Community
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.
Re: My Pavilion G7 refuses to boot
(806 Views)
Reply
Topic Options
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Message 1 of 3
(810 Views)
My Pavilion G7 refuses to boot
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-29-2012 01:25 PM
Every time I try to boot my laptop it goes through a ridiculous process that keeps taking more and more time. I've resorted to, once it does eventually let me in, not shutting it down and just putting it to sleep until I need to use it next. That cannot be good but I'm at a loss for what else to do.
If I do shut it down, it will show the HP starting screen and then crash, reboot, and do the same thing about 4 times before I can do anything.
When it finally gets past the HP screen, the black "Launch startup repair" or "Start Windows normally" comes up. If I choose startup repair, the ever lovely blue screen comes up, either saying something about a BIOS update, which makes no sense because the computer, when working properly, updates the BIOS when needed' or it'll have some otter error. When I try to choose "Start Windows normally" it crashes.
I've tried doing F8 and starting in safe mode, but that crashes too.
Eventually, after about 5 time of crashing, it will allow the startup repair to finish, and let me in.
The crashes and blue screens become more frequent everytime I try to shut my laptop down and turn it on. I have no idea what to do. The laptop isn't very old, not even a year, and it doesn't have any viruses. I'm going to take it in to a repair shop soon, but does anyone know what could be causing this? It started a month or so after I bought it.
If I do shut it down, it will show the HP starting screen and then crash, reboot, and do the same thing about 4 times before I can do anything.
When it finally gets past the HP screen, the black "Launch startup repair" or "Start Windows normally" comes up. If I choose startup repair, the ever lovely blue screen comes up, either saying something about a BIOS update, which makes no sense because the computer, when working properly, updates the BIOS when needed' or it'll have some otter error. When I try to choose "Start Windows normally" it crashes.
I've tried doing F8 and starting in safe mode, but that crashes too.
Eventually, after about 5 time of crashing, it will allow the startup repair to finish, and let me in.
The crashes and blue screens become more frequent everytime I try to shut my laptop down and turn it on. I have no idea what to do. The laptop isn't very old, not even a year, and it doesn't have any viruses. I'm going to take it in to a repair shop soon, but does anyone know what could be causing this? It started a month or so after I bought it.
Message 2 of 3
(806 Views)
Re: My Pavilion G7 refuses to boot
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-29-2012 01:30 PM
I apologize for the typos. I'm currently on a mobile device
Message 3 of 3
(805 Views)
Re: My Pavilion G7 refuses to boot
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-29-2012 01:30 PM
Hi
Please find the steps given below might help you to resolve your issue.
1) Please run the Hard drive & Memory test on your unit if any test fails you need to replace the part.
Testing a Hard Disk using the Built in Self Test
2) Try doing a system restore back to the date where unit was working fine.
3) Please update the Bios & latest Graphic & Chipset driver from HP website.
Let us know how it goes!
"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
