HP Support Forums
Join in the conversation.
06-18-2012 10:24 PM
I have a black screan.. All I did was cut my pc on. It is a laptop G72 , I can hold it a ceartian way and see something on the black screan looks like it is way back there. I cant make out what it is. I have only used this laptop about 120 times in over a year. I know I will never buy another HP.. Not happy at all. Maybe if it gets fixed I will like it. But I paid a lot of money 4 this PC and it not last no longer than this. PLEASE HELP ME FIND OUT HOW TO GET IT WORKING AGAIN. PLEASE.... KITKAT6
08-11-2012 08:50 AM
Same problem and after following the all the suggest troubleshooting steps still not able to get beyond the black screen although I do hear the fan running. I suspect a design flaw given the many users experiencing similar issues. Perhaps a graphic video card issue requiring the entire motherboard to be replaced is what I'm being told. The notebook does get very hot even when running with a cooling fan...again I suspect a design flaw.