Question
Reply
 
Top Student
demilisal
Posts: 8
Member Since: ‎02-10-2014
Message 1 of 15 (508 Views)

Need system (win xp) restore disc for hp compaq 6910p

Hi, 

my notebook is out and i need resore disc to take back to initial conditions (default hp settings). 

I've lost my discs so i'm searching for drivers. Where i can faind it ?

 

thank a lot

 

Salvatore

Provost
Paul_Tikkanen
Posts: 46,361
Member Since: ‎07-13-2010
Message 2 of 15 (499 Views)

Re: Need system (win xp) restore disc for hp compaq 6910p

[ Edited ]

Hi, Salvatore:

 

Below is the link to the support and driver page for the 6910p:

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=3357378&spf_p...

 

I doubt that HP will have XP recovery disks for that model anymore but you can call them for the country you live in at the link below.  Call the number listed for business PC's notebooks.

 

Have the model number and serial number handy to give to the customer services rep.

 

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Associate Dean
Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 3 of 15 (491 Views)

Re: Need system (win xp) restore disc for hp compaq 6910p

 

 

If HP no longer has Recovery Media for your model, you can order them from the company below


http://www.computersurgeons.com/Default.aspx

 

 

 

 

 

Top Student
demilisal
Posts: 8
Member Since: ‎02-10-2014
Message 4 of 15 (479 Views)

Re: Need system (win xp) restore disc for hp compaq 6910p

Tks a lot,

i've tried to search my notebook but number don't match.

Maybe they have only US State product (i'm writing from Italy).

I've find italian assistance, they want 80€ :-(

 

S.

 

other solutions ? :-)

 

Associate Dean
Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 5 of 15 (472 Views)

Re: Need system (win xp) restore disc for hp compaq 6910p

You can contact computer surgeons and ask if they have the discs.

 

http://www.computersurgeons.com/Contact.aspx

Top Student
demilisal
Posts: 8
Member Since: ‎02-10-2014
Message 6 of 15 (417 Views)

Re: Need system (win xp) restore disc for hp compaq 6910p

Hi, 

8 april Microsoft will stop patching for Windows XP. So i wuold like to install windows 7 

to my notebook /HP compaq 6910p).

It is possible ? 

 

tka a lot

 

regards

 

S.

Provost
Paul_Tikkanen
Posts: 46,361
Member Since: ‎07-13-2010
Message 7 of 15 (414 Views)

Re: Need system (win xp) restore disc for hp compaq 6910p

Hi:

 

Yes it is.

 

HP provides support and windows 7 drivers on the 6910p support and driver page.

 

http://h20566.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?lang=en&cc=us&sp4ts.oid=3357378

 

I once had a 6910p running windows 7 64 bit.

 

Worked just fine.

Top Student
demilisal
Posts: 8
Member Since: ‎02-10-2014
Message 8 of 15 (411 Views)

Re: Need system (win xp) restore disc for hp compaq 6910p

Fantastic !

Now i've to instal win7 to my pc and then 

install drivers. 

Just 1 question: do i have to install all drivers (32-bit) founded in hp page ?

Provost
Paul_Tikkanen
Posts: 46,361
Member Since: ‎07-13-2010
Message 9 of 15 (409 Views)

Re: Need system (win xp) restore disc for hp compaq 6910p

You will have to install most of them, except as follows...

 

Your model will either have an Intel or AMD grpahics adapter so just install the one driver you need for that.

 

Make a note of the wireless card in your notebook's device manager now, and you only need to install the HP Wireless Assistant and the wireless card driver for the model wireless card your notebook uses.

 

What you can do after installing the obvious drivers you need, is to post the hardware ID's for any device you can't seem to find the driver for, and I will post the links to the drivers you need.

 

I know the 6910p blindfolded so I should be able to help you with any driver issues you have.

 

Use this guide as an example for how to find the hardware ID for a device needing drivers.

 

http://www.wikihow.com/Find-Hardware-ID

 

 

Top Student
demilisal
Posts: 8
Member Since: ‎02-10-2014
Message 10 of 15 (407 Views)

Re: Need system (win xp) restore disc for hp compaq 6910p

TKS a lot,

very good link!

 

S. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation