No Bootable Device (25384 Views)
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hickmansgirl
Posts: 6
Member Since: ‎01-23-2012
Message 1 of 26 (25,384 Views)
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No Bootable Device

I have a HP G60-519WM Notebook PC and I tried to do a system restore on it and got an error code 0xe0ef0003. My computer now says "no bootable device-insert boot disk and press any key".

I have run a hard drive test and a memory test and both passed. I have also gone into the BIOS and reset to factory.

I am not sure what is going on or how to fix it.

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DavidPK
Posts: 30,595
Member Since: ‎09-24-2010
Message 2 of 26 (25,377 Views)

Re: No Bootable Device

Hi,

 

If you don't already have one, use another PC to create a Windows 7 Recovery CD.  Download the relevant ISO from the links below.

 

Windows 7 32bit

 

Windows 7 64bit

 

You should use an application such as ImgBurn to burn the ISO to a CD - a guide on using ImgBurn to write an ISO to a disc is Here.  Once created, or if you already have this, insert the CD and restart to boot from it.  Select the Repair option.

 

Select the 'Repair your Computer' option and follow Option 2 in the guide on the link below to run Start-up Repair – you may need to run this 2 or 3 times.

 

http://www.sevenforums.com/tutorials/668-system-recovery-options.html

 

Regards,

 

DP-K

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Top Student
hickmansgirl
Posts: 6
Member Since: ‎01-23-2012
Message 3 of 26 (25,345 Views)

Re: No Bootable Device

I downloaded the Windows 7 64 bit since that is what was on my laptop. I burned it to the disk and was able to boot my computer. I followed the directions, although I was never given the option to repair my computer. I get to the screen to choose the operating sysytem and Windows 7 is not listed, nothing is listed. I click NEXT without choosing anything and get to the screen where I can choose which recovery option I want. I want to restore it to factory and I don't have an image that I created prior to this happening. When I choose to do the system restore it says that I have to choose the operating system, there is not one to choose.

Not sure where to go from here.

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DavidPK
Posts: 30,595
Member Since: ‎09-24-2010
Message 4 of 26 (25,326 Views)

Re: No Bootable Device

Hi,

 

Before I suggest anything further, can you let me know if you need to access/back-up any files on the notebook?

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Top Student
hickmansgirl
Posts: 6
Member Since: ‎01-23-2012
Message 5 of 26 (25,309 Views)

Re: No Bootable Device

No, I have already backed up everything. I did that before I first tried to restore it to factory.

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DavidPK
Posts: 30,595
Member Since: ‎09-24-2010
Message 6 of 26 (25,305 Views)

Re: No Bootable Device

Hi,

 

In that case, there is a work around if you have ( or can borrow ) a Retail Windows 7 installation disc that is exactly the same version as your OEM installation - ie as your notebook came with Windows 7 Home Premium 64bit this is the exact retail version you would need.

 

Use the Retail disc to perform the installation, enter the Windows activation key found on the underside of your notebook when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.

 

http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx

 

Any additional drivers you may need can be found Here.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Top Student
hickmansgirl
Posts: 6
Member Since: ‎01-23-2012
Message 7 of 26 (25,199 Views)

Re: No Bootable Device

I don't have an installation disk. It came preloaded on my laptop and my desktop that I am using now. I checked and I can't borrow one. Any other suggestions?

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DavidPK
Posts: 30,595
Member Since: ‎09-24-2010
Message 8 of 26 (25,173 Views)

Re: No Bootable Device

Hi,

            

In that case, the next option would be to order a replacement set of Recovery Discs for your notebook using the link below and use these to reinstall the operating system.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en

 

If you have any problem with this link, order them directly from HP.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.



Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Microsoft Windows Expert - Consumer

Top Student
hickmansgirl
Posts: 6
Member Since: ‎01-23-2012
Message 9 of 26 (25,144 Views)

Re: No Bootable Device

Thank you very much for your help.

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DavidPK
Posts: 30,595
Member Since: ‎09-24-2010
Message 10 of 26 (25,141 Views)

Re: No Bootable Device

Hi,

 

You're welcome :smileyhappy:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

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