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Re: Notebook not booting (61 Views)
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seeyamak Student
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seeyamak
Posts: 1
Registered: ‎04-22-2012
Message 1 of 2 (97 Views)
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Notebook not booting

‎04-22-2012 09:47 PM

Hi,

 

I have an touchsmart tx2z 1000, which used to crash due to some heating up and at times, for no good reason ! Today, if crashed when it was not running hot and now  it wont boot any more Neither F8 or F2 work and the recovery CD does not even load s I donot get a promt.

 

Upon a clen boot, I sometimes get an instant flash of the very initial image and then windows never loads and I get a blank/grey screen.. only the lights come on.

 

Wjat could the problem be and how likely is it that it can be fixed ?.. and how much wuld it cost ?

 

Thanks,

 

See-ya-mak

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Teacher Teacher
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3baller
Posts: 169
Registered: ‎01-07-2011
Message 2 of 2 (61 Views)
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Re: Notebook not booting

‎04-26-2012 05:47 AM

I would suggest attempting to do a hard reboot to see if that helps first.  Otherwise you might be able to do a system recovery from the partition which doesn't cost anything but remember you will lose any data that isn't backed up do a recovery.

 

Hard Reset

http://h10010.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01684768&product=1132551

 

Recovery

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bph07143

 

 

 

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