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Re: PC shut off all of a sudden, will not reboot in any mode.
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04-14-2012 06:39 PM
Try another startup repair. See if it still says "Boot critical file d:\windows/system32\kdcom.dll is corrupt."
Re: PC shut off all of a sudden, will not reboot in any mode.
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04-14-2012 06:51 PM
Root Cause Found:
-----------------
Boot status indicates that the OS booted successfully.
------------
-----------
Session details
----------------
System disk = \Device\Harddisk0
*then it runs a series of tests that have completed successfully. As I continue to scroll I see another root cause found.*
Root cause food:
----------
Unknown Bugcheck: Bugcheck 1e. Parameters= 0xffffffffc0000006, 0xfffffa800706bb8c,0x0,0xfffa2000.
Repair action: system restore
Result: failed. Error Code= 0x490
Time taken= 0ms
Repair action: System files integrity check and repair
Result: Failed. Error code = 0x490
Time taken= 956989ms
Re: PC shut off all of a sudden, will not reboot in any mode.
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04-14-2012 07:00 PM
See if it will boot normally now.
Re: PC shut off all of a sudden, will not reboot in any mode.
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04-14-2012 07:09 PM
As soon as I start I see: windows failed to start. a recent hardware or software change might be the cause. i get an option to start normally or launch startup repair (recommended). When I start normally, the blue screen flashes quickly and brings me back to same screen. . When i Launch Startup Repair (Recommended) its runs the repair quickly and I get this message: "startup repair cannot repair this computer automatically" I can send the information about this problem or dont send. I hit send, and this message appears in a gray box, "If you have recently attached a devices..." (Same I got earlier). This is the same box I see the diagnostic and repair details. I can also view advanced options for system recovery and support (which brings me back to system recovery options).
Re: PC shut off all of a sudden, will not reboot in any mode.
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04-14-2012 07:23 PM - edited 04-14-2012 07:25 PM
Ok now we are down to a bluescreen error 1e
Load windows re again using F8 and then command prompt, type this command
chkdsk /r C:
hit enter
wait for it to complete, may take a long time.
then run this command
chkdsk /r D:
they will take some time to run depending on how large your hard drive is, let them complete overnight if needed.
when it is done try a normal boot.
Re: PC shut off all of a sudden, will not reboot in any mode.
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04-14-2012 07:40 PM
the box says 500GB Hard Drive..
I have it running now.
Re: PC shut off all of a sudden, will not reboot in any mode.
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04-15-2012 05:16 PM
I let it run. Did not work
I rebooted, got the flash of the blue screen (so fast I couldnt read it), and it sent me back to the black screen that gave me the options of starting windows normally or running a recovery.
Re: PC shut off all of a sudden, will not reboot in any mode.
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04-15-2012 05:35 PM
USe F8, this time select Safe Mode, will it load safe mode?
Re: PC shut off all of a sudden, will not reboot in any mode.
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04-15-2012 06:20 PM
it will not. the same happens in Safe Mode.
Re: PC shut off all of a sudden, will not reboot in any mode.
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04-16-2012 08:01 AM
Do you have important data on that hard drive you need to back up?
