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badrmz
Posts: 1
Member Since: ‎05-25-2012
Message 1 of 2 (437 Views)

Pavilion dv6-4006tx hp recovery on F11 not working

I have HP Pavilion dv6-4006tx machine. I purchased it with a set of recovery 06 DVDs. I need to make recovery of the system but when i reboot the system from DVD 1, i get the message "The system recovery media does not support this computer. You are not able to restore this system" .

I do have recocry partition intact and am unable to recover using F11.

I have searched the web and concluded that somehow MBR has been changed and HP custom MBR is gone.

Can any one help me how to edit MBR so that i am able to recover from F11 or with my recovery DVDs.

 

 

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CherylG
Posts: 21,563
Member Since: ‎11-12-2008
Message 2 of 2 (402 Views)

Re: Pavilion dv6-4006tx hp recovery on F11 not working

The message you are getting usually requires service from HP to resolve.I would phone them and report the issue. For worldwide contact info start here>>>Contact HP


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