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06-02-2012 07:24 AM
I have a HP Pavilion dv9925nr Notebook PC and would like to use the Recovery option to bring the computer back to its initial condition, however I believe that I inadvertantly deleted things that I need in order to do this. When I press F11 at startup, nothing happens. I previously made Recovery Discs, however the installed DVD-CD Drive is not working. I do have an external DVD-CD Drive that is working, however I do not know how to run the Recovery Discs from this external DVD-CD drive. Can you help me?
06-02-2012 08:42 AM
You will have to boot from the Recovery Disks to reinstall.On power on tap the esc key to see if the usb cd/dvd drive is listed as a choice of boot device.Be sure to have the first Recovery disk in the drive before starting up.
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06-02-2012 04:00 PM
Thank you so much for your help. I tried your suggestion, however it did not work. In System Configuration I found that the System Boot Order is 1) Notebook Hard Drive, 2) USB Floppy, 3) ATAPA CD/DVD Rom, 4) USB Diskette on Key, 5) USB Hard Drive, and lastly 6) Network Adapter. When I press F9 on Startup to Change Boot Order I only have 2 options - Notebook Hard Drive or Network Adapter. When I go to Windows Boot Manager it says that "Boot seleccion failed because a required device is inaccessible." Is there any way that I can force the computer to boot from a new external DV
D/CD drive? I went out and got one since the internal DVD/CD Drive was not working. I would like to run the Recovery Discs from the new external DVD/CD drive if possible.
06-03-2012 09:46 AM
Some of the Current Notebooks require the following procedure. When computer first shows a boot screen press the ESC key to bring up a Boot Options menu then select F9 to show boot devices options, looking for your CD dRIVE.
Be sure that you are booting from a cold boot in order that your bios can recognize all USB attached devices. This may get you to the External CD Drive. As mentioned, be sure Recovery Disk 1 is preloaded in the CD Drive.