HP Support Forums
Join in the conversation.
05-08-2012 05:58 AM
I have not created recovery discs and tried bringing the HP notebook to its factory set up. Now While setting up, system is looking for recovery disc 1 and coming out? Please help.
Model No. HP DV4 1211tu
OS - Windows Vista
05-12-2012 11:53 AM
Have you phoned HP to inquire about Recovery Media?>> Contact HP
|******Clicking the White Kudos star on the left is a way to say Thanks!.******|
**Clicking Accept as Solution on a Reply that solves your issue helps others who are searching**
++You must be the originator of thread to see the option Accept as Solution++
04-27-2013 11:05 PM
Finally i called up hp support and got pair of recovery dvds and 1 dvd for drivers ans softwares. Now issue is:
I tried using F11, after sometime, an error msg is displyed and says that windows is not installed properly. Ten i try using recovery dvds but nothin happened.
I also tried puttin dvds in dvd drive, then only black screen appears with 1 cursor and automatically laptop switches off. Alltogether i am still not able to bring back into factory state. I cant use y computer, right clicj etc. as i had already tried F11 earlier, and nothin happened much. After tht i m not able to access screns.
05-09-2013 12:02 PM
I would first like to thank you for being a part of the HP Family. I have a document on a possible solution for your issue regarding the recovery disks.
If more assistance is needed please reply
Thanks for choosing HP