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08-17-2012 11:17 AM
I have a hp laptop and the model is HP Pavilion dv6-6156ea Entertainment Notebook PC.
Now,I have a problem with my Operating system ( windows 7 ) and I do not have Recovery Disc for my laptop and I can not create it because my laptop does not work also I have a lot of files in my laptop that i do not have back up of my files. I want to know how I can create Recovery Disc and solve this problem.
08-17-2012 12:14 PM
I hate to be the bearer of bad news; you have to make the Recovery Disks when the computer is in working condition. Once the computer no longer works, it is too late to make personal recovery disks.
You might still be able to use Recovery to get back you computer:
- Turn on the computer and repeatedly press the F11 key, about once every second, until Recovery Manager opens.
See this document for full instructions BEFORE completing the RECOVERY:
If all else fails, you can order recovery disks from HP for a nominal fee.
See your webpage or call HP directly.
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