Recovery Discs

[it_tek]

HP Pavillion G60-530US

Seagate Sata 320GB

Hi -

My hard drive is failing and I am not able to get the Recovery Disk or Manager utility up to make discs. I was hoping there was a place to download an iso or image to burn my own. I found some old posts that indicate as such, but I only find "order discs" link.

I was able to make an image of the recovery partition, but not the Win 7 partition as well so I was hoping I could somehow do something with that but not sure. Any help you can provide would be great!!!

Its my Aunts Laptop and I'm trying to fix it and need to know I can recover it once I get the new HDD.

I am an IT professional so feel free to talk more advanced...

Thanks,

Tom

[Talon4x4]

Unfortunately, HP does not have the images available for download because they contain Windows, which as you know, needs a license. The only way to get the discs is to call up support and get them to send you a set.

[Paul_Tikkanen · Accepted solution]

Hi:

If you can read the full 25 character product key on the bottom of the notebook, you can make your own W7 installation DVD.

If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to a DVD for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.

Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.

Use the 25 character product key on the PC to activate the installation.

The key will activate either a 32 or 64 bit installation.

Then go to the PC's support and driver page to install the drivers you need.

Link to the W7 ISO file downloads is below.

http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/

Paul

[it_tek]

Thanks to both of you so far for the quick replies.

I figured as much about calling HP for a set. I was just trying to avoid the wait and the cost.

Paul,

I have an ISO of Win7 Home Premium (which is what the laptop has), but it is from a store bought disc. I thought I needed (as I recall from past problems) the OEM version of the OS for my serial to work. Please let me know. Thanks!

[Paul_Tikkanen]

You're very welcome.

With Vista and W7, you can use a retail disk and use an OEM product key.

To my pleasant surprise, that is different from XP where you do need to match the installation media with the type of key you have.

Paul