Recovery disc Error [ Edited ]

[ruionline]

Hi,

I bought a hp Pavilion tx1340ea in UK (2007).

when i use disc recovery it show below instead of recovery selection:

  error

  This PC is not supported by the System Recovery Discs.

  You will not be able to continue to recover this system with these disc.

old hard disc have bad cluster(all data lost...), i replace a new one.

in 2010， motherboard chip was Borneo, I changed new motherboard.

information from BIOS:

Name: HP Pavilion tx1000

p/n: KC475UA#ABA

system board ID: 30BF

ServiceID: 00000

Process: AMD Turin 64 x2 TL-52

speed: 1600

Bios: F.1B

UUID number: 434E4637353136375753001R24F1C3AO

OS: Windows Vista 32-bit,

please help

Thank you!

Rui

[removed serial number for privacy]

[ManjunathTech]

Hi

Please contact HP Technical support and order the recovery disc or click on the weblink given below to order the disc by yourself online.

Order Recovery Discs for Windows 7, Vista, or XP

[ruioline]

Hi,

I have recovery disc (I create when I brought computer), but it get error message. I thought because I change the motherboard in US. 

if i order new recovery disc it will work or not?

thank you

Rui

[ManjunathTech]

Hi

That should work fine.