HP Support Forums
Join in the conversation.
05-05-2012 11:45 AM
I received 4 recovery media for that model (3 to restore the entire system and one for the recovery of applications and drivers), but I can not do restore the computer to its original state, it is written in an attempt to restore the inaccessible media.
I would ask for help, perhaps even at the start of the recovery!
Thanks and best regards!
05-05-2012 05:09 PM
Enter BIOS setup by tapping/holding the F10 key immediately after powering on the laptop.Use Diagnostocs to test your hdd.
|******Clicking the White Kudos star on the left is a way to say Thanks!.******|
**Clicking Accept as Solution on a Reply that solves your issue helps others who are searching**
++You must be the originator of thread to see the option Accept as Solution++
05-05-2012 06:20 PM
Thanks for the help, I have arranged the matter so that I have to restart the system press Esc and then press F9 to activate my cd-dvd drive. Now operates all o.k. Thanks and best regards!