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SMART Hard Disc Error / The SMART hard disk check has detected an imminent failure (534 Views)
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Lylrose
Posts: 1
Registered: ‎04-28-2012
Message 1 of 2 (534 Views)

SMART Hard Disc Error / The SMART hard disk check has detected an imminent failure

My computer has this message on screen (above in subject).  I did a back up.  It says to contact the manufacturer to determine if the disk wtih errors needs to be repaired or replaced.

Disk Name:  TOSHIBA MK6465GSX  ATA Device

Volume:  C:\;D:\;F:\

 

HELP!!!

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DavidPK
Posts: 23,335
Registered: ‎09-24-2010
Message 2 of 2 (529 Views)

Re: SMART Hard Disc Error / The SMART hard disk check has detected an imminent failure

[ Edited ]

Hi,

 

If you're getting Smart errors this would indicate that your Hard Drive is failing and will need to be replaced.

 

If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.

 

If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know - include the full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.

 

Regards,

 

DP-K

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