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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Product Name : HP G42-396TX Notebook PC

OS : Windows 7 64-bit

Error Message :

The system detected that a cooling fan is not operating correctly.
Continued operation is not recommended and may cause unpredictable behavior that could result in random shutdown, data loss, or possible system damage. The system will shut down in 15 seconds. To prevent shutdown and continue operation press the enter key now.
9 REPLIES 9
HP Recommended

Either the CPU fan is clogged with dust or has failed, clean or replace the fan.

 

See this guide for cleaning instructions

 

http://h30434.www3.hp.com/t5/Other-Notebook-PC-questions/How-to-prevent-and-deal-with-overheating/m-...

HP Recommended

Can I ask for instructions for disassemble the notebook and how to clean the CPU fan?

HP Recommended

You don't need to disassemble to clean the fan, the link I posted earlier showed how using canned air.

 

Your Service Manual can be found on this page

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=5041145&query=G42-396TX...

HP Recommended

How do I know if the fan has actually failed?? I tried cleanign with air.

HP Recommended

only way is to remove the fan and install a new one.

HP Recommended
Ok how do I know what fan to order for g72-253nr? And how do I uninstall and reinstall ?? Thanks so much for ur help!!
HP Recommended

Is the notebook under warranty? If it is HP will repair it for free.

Contact HP directly, they will guide you on what to do next to get it repaired under warranty


USA
http://welcome.hp.com/country/us/en/contact_us.html

 



Everywhere else
http://welcome.hp.com/country/us/en/wwcontact_us.html

 

 

 

 

If you have no warranty:

 

Best thing to do is call HP parts

 

 call (800) 227-8164 between 5 AM and 5 PM Pacific Time, Monday thru Friday.

 

they will ask for serial numbers from the PC, this way they can get you the correct part number.

 

It requires some skill to replace the fan, its not for the inexperienced. I suggest taking it to a qualified reputable repair shop to install it.

 

 

.

HP Recommended

hp system fan 90b çıkıyor ne yapayım

HP Recommended
Error 90b is a software complaint or hardware complaint
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