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System Recovery Problem - Compaq Presario F767NR model (3138 Views)
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Student
bookerrising
Posts: 2
Registered: ‎04-20-2010
Message 1 of 8 (3,138 Views)

System Recovery Problem - Compaq Presario F767NR model

I've just installed a brand-new hard drive in my laptop, which I got in the mail today from HP. However, when I press the F11 button to start system recovery, nothing happens. It takes me nowhere. The screen is black, except for an "Operating System Not Found" message.

 

I've put in the first disk of my two-part recovery disk process in the DVD drive. Nothing comes up saying that the recovery process has even started. My DVD drive was working fine before my laptop crashed, so why isn't my system recovery doing anything?! I checked the "troubleshooting" section of the HP website, but there was no Q&A part for what is happening to me. Help! Thank you.

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Associate Professor
pepe999
Posts: 2,479
Registered: ‎03-09-2010
Message 2 of 8 (3,132 Views)

Re: System Recovery Problem - Compaq Presario F767NR model

You have to set up the boot order to cd/dvd in BIOS!! In my case it's press "esc" after turn on and then F10.

Pavilion DV6-2060ea
HP Touchpad provided by HP
Currently on Sabayon Mate 11

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Student
bookerrising
Posts: 2
Registered: ‎04-20-2010
Message 3 of 8 (3,126 Views)

Re: System Recovery Problem - Compaq Presario F767NR model

The boot order was already enabled for CD/DVD. What do I do next? Why is system recovery not happening?

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Distinguished Professor
HaggisCat
Posts: 4,168
Registered: ‎12-28-2009
Message 4 of 8 (3,120 Views)

Re: System Recovery Problem - Compaq Presario F767NR model

All you have to do is hit the "f9" key on boot up with the first recovery disc in place. Choose to boot from internal CD/DVD ROM.

 

That should do it.

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Student
gcrowl
Posts: 1
Registered: ‎09-07-2010
Message 5 of 8 (2,420 Views)

Re: System Recovery Problem - Compaq Presario F767NR model

 I installed a new hard drive and now the CD/DVD player is not recognized at all.  I go into the boot order and all that it shows is the hard drive.  I need to know how to get the cd/dvd player recognized so that it can install the operating system.

Thanks

 

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Honor Student
selinacartwrigh
Posts: 3
Registered: ‎06-06-2011
Message 6 of 8 (1,443 Views)

Re: System Recovery Problem - Compaq Presario sr1820nx

my system comes on and then stop before it opens the key board   and say disk boot failure insert system  disk   how could find  a disk  I  cant even get in

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Associate Professor
pepe999
Posts: 2,479
Registered: ‎03-09-2010
Message 7 of 8 (1,434 Views)

Re: System Recovery Problem - Compaq Presario sr1820nx

[ Edited ]

selinacartwrigh wrote:

my system comes on and then stop before it opens the key board   and say disk boot failure insert system  disk   how could find  a disk  I  cant even get in


The message means that your internal hard has been damaged. This message always comes up when the file system is corrupted. I suggest to remove it, connect the hard drive into a different computer as an external drive (use usb caddy), perform a backup if possible and the format the hard drive and restore the factory settings. I'm afraid that you have to reformat the hard drive, a checkdisk scan won't help..

 

edit: I have to apologize for the first sentence. The hard drive has not been damaged physically but the boot sector or file system only, it's fixable as erico says. However, when I have encountered this error, I couldn't fix it by an XP installation CD and even the same XP CD which the original operating system has been installed from. The only working solution was to format entire hard drive by Fdisk to FAT32 from a recovery floppy disk. After that I was able to install Windows XP again..

Pavilion DV6-2060ea
HP Touchpad provided by HP
Currently on Sabayon Mate 11

*Please, click "Accept as solution" when you think that your problem has been solved!*
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Provost
erico
Posts: 18,746
Registered: ‎01-07-2009
Message 8 of 8 (1,405 Views)

Re: System Recovery Problem - Compaq Presario sr1820nx


pepe999 wrote:

selinacartwrigh wrote:

my system comes on and then stop before it opens the key board   and say disk boot failure insert system  disk   how could find  a disk  I  cant even get in


The message means that your internal hard has been damaged. This message always comes up when the file system is corrupted. I suggest to remove it, connect the hard drive into a different computer as an external drive (use usb caddy), perform a backup if possible and the format the hard drive and restore the factory settings. I'm afraid that you have to reformat the hard drive, a checkdisk scan won't help..


The error message means that the Boot Sector is corrupt or has been damaged. It does not mean that the hard disk is damaged.

This is a fixable issue. There are a few command line tools that can be used.

 

You will  need to make an appropriate version (32-bit / 64-bit) of the Windows 7 repair disc from a working Windows 7 installation. You will need either a USB or CD to create your rapair CD/USB. Follow the instructions on this video to create the repair installation of your choice..You will will be using the manual boot sector repair that is described in this video to repair your Windows 7 Boot sector.  Use the Windows 7 repair disc or repair USB thumb drive that you created earlier to accomplish the repair.

 

Best regards,

erico

 

 





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