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Re: Unable to create restore disk, or do a restore (165 Views)
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Guardius Student
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Guardius
Posts: 1
Registered: ‎11-22-2011
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Unable to create restore disk, or do a restore

‎11-22-2011 11:03 PM

I have a Compaq Presario CQ60-615DX Notebook PC

I am unable to create a restore disk, or even do a restore from with in the OS. It keeps telling me "Your computer does not have a recovery partition."

I looked in the drives list, and I can see the recovery partition there as clear as day, and can see that the data is still there as well. So I know I have it, now any one know how to fix this? Please lend a friend a helping hand here, and thank you in advanced

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chirpen
Posts: 62
Registered: ‎06-07-2011
Message 2 of 3 (189 Views)
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Re: Unable to create restore disk, or do a restore

‎11-23-2011 04:33 AM

Hi

 

I would suggest you to call HP Phone support  and if the computer is in warranty you can ask for a set of recovery discs which would be shipped to you 

I am an HP employee
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Provost Provost
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CherylG
Posts: 16,435
Registered: ‎11-12-2008
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Re: Unable to create restore disk, or do a restore

‎11-23-2011 07:46 PM

It sounds as if your Recovery partition is corrupted. You can order Recovery Media from your driver/software page.Usually less than $20, sometimes free when they can't be burned.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4121...


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