This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Unable to recover using recovery discs (133 Views)
Reply
Student
bigballs55
Posts: 2
Registered: ‎08-08-2012
Message 1 of 5 (133 Views)

Unable to recover using recovery discs

Persario CQ61-327sa

 

My hdd failed so I installed another one and used the recovery discs I made when I first got the lappy. The recovery discs run fine, but when the 3rd disc finnishes I get this error code

 

0xe0ef0003

 

I have tried 3 times with no luck.

 

Any ideas?

Please use plain text.
Provost
erico
Posts: 18,824
Registered: ‎01-07-2009
Message 2 of 5 (132 Views)

Re: Unable to recover using recovery discs

[ Edited ]

Try following the instructions on this web document. It could be something as simple as putting the wireless button/switch to the on position. 



**Click on the White Kudos star on the bottom left if you would like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
Please use plain text.
Student
bigballs55
Posts: 2
Registered: ‎08-08-2012
Message 3 of 5 (129 Views)

Re: Unable to recover using recovery discs

Wireless button is on, but orange in color

Please use plain text.
Provost
erico
Posts: 18,824
Registered: ‎01-07-2009
Message 4 of 5 (123 Views)

Re: Unable to recover using recovery discs

I suggest ordering recovery disks from HP or an HP partner. The cost is in the neighborhood of $30.00



**Click on the White Kudos star on the bottom left if you would like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
Please use plain text.
Provost
Paul_Tikkanen
Posts: 22,593
Registered: ‎07-13-2010
Message 5 of 5 (115 Views)

Re: Unable to recover using recovery discs

Hi:

 

If you can read your Windows 7 product key on the bottom of your notebook and you can live with whatever software is available on your notebook's support and driver page, you can make your own W7 installation DVD.

 

If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to a DVD for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.

 

Burn the ISO using the Burn as ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.

 

Use the 25 character product key on the PC to activate the installation.

 

The key will activate either a 32 or 64 bit installation.

 

Then go to the PC's support and driver page to install the drivers you need.

 

Link to the W7 ISO file downloads is below.

 

http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/

 

Paul

Please use plain text.