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ZenUser
Posts: 6
Member Since: ‎03-07-2013
Message 1 of 11 (22,849 Views)

Where to download microsoft Office Starter

After the Recovery, I lost my Microsoft Office Starter for word, anyone know where I could download one?

 

Thank-you

Distinguished Professor
RedRose0528
Posts: 3,429
Member Since: ‎03-28-2012
Message 2 of 11 (22,834 Views)

Re: Where to download microsoft Office Starter

 

Hello ZenUser,

 

I understand you looking to download Microsoft Office starter.

 

If you did a recovery with the built in recovery partition or recovery disk created from the system or purchased from HP. You should be able to go to start, all programs, scroll down to Microsoft Office 2010 click it, and then a box should come up and give you 3 options. Click on Use office starter 2010 which should be the 3rd option. From there just follow the prompts.

 

Again this will all depend on how you did the recovery.

 

Let me know if this helps you.

 

Thanks

 

 

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Top Student
ZenUser
Posts: 6
Member Since: ‎03-07-2013
Message 3 of 11 (22,830 Views)

Re: Where to download microsoft Office Starter

Thanks for your reply Redrose,

 

It did not see Microsoft Office 2010 after I did the Recovery.  I was using the Office Starter prior to the Recovery, so assuming the Office Starter or Office 2010 did not copy into the Recovery disk.   

 

Is there anyway I could down a copy?

 

thanks again

Distinguished Professor
RedRose0528
Posts: 3,429
Member Since: ‎03-28-2012
Message 4 of 11 (22,828 Views)

Re: Where to download microsoft Office Starter

 

Thank you for your quick reply.

 

Because I’m not 100% certain how you ran the recovery, you have 2 ways of getting this corrected. First option would be to order the original factory created disc from HP and run those disc then use the same steps that I posted a little while ago and you should be able to get it back. Because that program is pre-installed on PC’s when first purchased there isn’t an online download that will install it.

 

Second option would be to use the free openoffice.org program which is pretty much a 3rd party program very similar to word. Link below will place you on the site to download. 

 

Open Office Download

 

 

Try one of the two options above and they will resolve your issue.

 

Thanks 

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Top Student
ZenUser
Posts: 6
Member Since: ‎03-07-2013
Message 5 of 11 (22,823 Views)

Re: Where to download microsoft Office Starter

I am trying to order a Recovery disk using your instruction, after I entered my serial #, I got this message

 

HP was unable to find the page you wanted. Please view the information below to get support for your product.

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CherylG
Posts: 21,557
Member Since: ‎11-12-2008
Message 6 of 11 (22,817 Views)

Re: Where to download microsoft Office Starter

Download Office Starter here:

 

http://www.snapfiles.com/get/officestarter.html


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Top Student
ZenUser
Posts: 6
Member Since: ‎03-07-2013
Message 7 of 11 (22,806 Views)

Re: Where to download microsoft Office Starter

During the "installing your Office Programs......"

Step 3 of 4: (27%)

It stops, and nothing else happen for hours.

I tried to install Office from another website, same thing happened.
Distinguished Professor
RedRose0528
Posts: 3,429
Member Since: ‎03-28-2012
Message 8 of 11 (22,784 Views)

Re: Where to download microsoft Office Starter

Hello ZenUser, 

 

 

Were you able to get that download to go through that CherylG provided for you? 

 

 

 

Please respond at your earliest convenience. 

 

Thanks 

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Top Student
ZenUser
Posts: 6
Member Since: ‎03-07-2013
Message 9 of 11 (22,773 Views)

Re: Where to download microsoft Office Starter

Hi,

 

No, during the download process, at

 

 step 3 of 4:  (0%)

 

I got an error popup and told me to contact Microsoft

Distinguished Professor
RedRose0528
Posts: 3,429
Member Since: ‎03-28-2012
Message 10 of 11 (22,757 Views)

Re: Where to download microsoft Office Starter

Where you able to order the recovery disk online? If you couldn't do so through the site you might want to consider calling the HP help desk. Phone number 1-800-474-6836..

 

Thanks

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