HP Support Forums
Join in the conversation.
Search the Community
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.
@fmalik,
I understand you are getting an error message using your recovery disks with a new HDD in your PC.
What is the product number?
NOTE: Do NOT provide the serial number.
Are the recovery disks HP provided or the set made from the PC?
Is the new HDD teh same size or larger than the old HDD?
Does the HP diagnostics determine that the HDD and RAM are good? The tests can be accessed by powering it on and pressing F2 about once a second.
