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Re: Windows has crashed (56 Views)
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Student
maddyg2012
Posts: 1
Registered: ‎06-25-2012
Message 1 of 2 (62 Views)

Windows has crashed

hp pavillion dv7          Windows 7       64bit

 

I ran out of battery power on my laptop computer and it stopped while I was on the internet.  When the computer ran out of juice and shut down I took the battery out of my laptop and pressed the start button to get rid of any electrical problems. I placed the battery back into the computer and plugged in the charger. The compuer starts to reboot but then a screen comes on warning me the computer did not shut down properly and would I like to reboot in safemode or normal.  Thus has happened before and I simply have windows reboot normally and all is fine.  This time if I try to open normally or in safemode it brings me to a new screen that asks me to repair the windows file, which I do, but that option hangs up as well.  The other option is going into the setup files by pushing f10.  I have access to that.  I could possible reboot from a USB drive.  My CD drive is broken.

 

Can anyone help?  I do have a d drive.

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Distinguished Professor
ManjunathTech
Posts: 2,977
Registered: ‎01-21-2012
Message 2 of 2 (56 Views)

Re: Windows has crashed

Hi

 

Please find the link given below might help you to resolve your issue.

 

 

Performing an HP System Recovery


Let us know how it goes!

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Regards
Manjunath
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