03-29-2012 09:22 AM
The Windows 7 Product key on the sticker on the bottom of my laptop is worn and not readable. The HDD crashed and I need to install a new one. I can't boot from the existing HDD - but I can recover files from the drive using Recuva. Is there a way I can get the product key from a recovered file? Can I use the HP model and serial number to find the OEM Product key somewhere? I will need it when I install the new drive.
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03-29-2012 09:31 AM
Unfortunately there is no way to obtain a replacement product key or to recover the key from the HDD.
Even if you could, you would not be able to use it to activate the windows installation.
Your only option short of buying a new full version operating system (OEM or Retail) is to order a set of recovery disks for your PC if they are still available.
As far as I know, a product key is not necessary when using the HP factory recovery disks. I have never had to enter a product key when using them.
Please look at the recovery disk ordering guide at the link below.
03-29-2012 10:02 AM - edited 03-29-2012 01:05 PM
Did not like the other sites so I removed them from my post.
Found it at CNET.com.
Tested on XP and it worked great.
Found XP and Office product keys.
The disc you create will also change your login passwords.
****Please mark Accept As Solution if it solves your problem****
Microsoft Registered Refurbisher
04-08-2012 08:24 PM
Thanks, you were right, with the HP recovery disks I did not need the Product Key as you suggested. To be safe, when I restored the system I found and recorded the product key in the event I need it in the future.
10-03-2012 08:11 AM
Hi. You mentioned that when you restored the system, you found and recorded the product key and you recorded it. Does this mean that you found it written down somewhere or you found it electronically on the restore discs?
I want to do a complete restore on my laptop but I cannot locate the written copy of my product key that I recorded and the sticker is too worn to read.