almost every time pavilion g6 laptop demands "system diagnosis"

[maplela]

my laptop is HP pavilion g6, and OS is win7.

once the laptop asked me to update bios, and when i think it's finished, i power off the laptop.

since then, almost every time I power on the laptop, it asks me to press F2 to enter "sys diagnosis" mode, and after I execute something like "startup test", which is pretty time consuming, then i can enter the win7 OS.

how to solve this problem?

really apprecitae your advice.

thanks.

[DavidPK]

Hi,

Can you post back with the full Model No. and Product No. of your g6 series notebook - see Here for a further explanation.

Regards,

DP-K

[maplela]

product id： A6Y41UA

SERIAL: 5CG2070YHS

[DavidPK]

Hi,

Try the following.

Shut down the notebook, unplug the AC Adapter and remove the Battery.

Follow the procedure on Page 50 of your Maintenance & Service Guide to remove the RTC battery.

Hold down the power button for 30 seconds and then leave the notebook for a few minutes.

Re-insert the RTC battery, replace the cover etc, insert the Battery, plug in the AC Adapter and start the notebook.

Has this had any effect?

Regards,

DP-K

[maplela]

Not sure RTC is the cause of my problem -- I re-install my system, and until now the problem does not occur.

Thanks a lot!