HP Support Forums
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04-27-2012 08:43 PM
so, no way to get my laptop back up and running at all huh????
haven't done the hard drive test myself but did it on the LONG phone call with HP....
any suggestions? or just throw my hands up and give in and buy a new hard drive???? shoulda just left it alone cuz at least i could still use it, i just kept getting "windows not genuine" all the time so called HP to try and fix it and now this is where i'm at with it....NICE!
i will NEVER buy an HP product EVER if this is the case....
04-28-2012 07:36 AM
04-28-2012 12:36 PM
i agree with you about the support dept!! they hardly even speak english and are just reading from the manual i'm sure...just like i did to even figure out how to install the disks in the first place since they came with no instructions! VERY VERY SAD that a company of that magnitude can take advantage of us "little" people that way and not even think twice about it....KARMA is all i have to say about that! Lol
04-28-2012 03:49 PM
weird i got rid of the errors by getting a new hard drive and using the disc it restores the files.... when i had issues it says bootmgr missing the first time so the disc is useless til you get new hard drive.
04-28-2012 03:54 PM
04-29-2012 12:29 PM
I like many others is having a problem with HP Recovery DIsks.
I purchased a new HD for my G2 Laptop due to a HD failure.
ALong with the new HD i received the 2 Recovery disks and a Driver Disk.
After installing the new drive I ran the Recovery Disks, Everything seemed to be going fine until the install files part. The install froze at 12%. I had to close the Laptop down to get out of the install.
Subsequent to that when restarting the laptopm i get the bootmgr is missing message. Everything I try leads me back to a unsuccessful recovery.
I have run a diagnostic on the new drive and it comes back as No problems with the new Hard Drive.
Does anyone have any solution on how the recover back to the start of a Window startup that allows continuation of reinstalling drivers and other programs?
04-29-2012 03:39 PM
04-29-2012 03:58 PM
04-29-2012 04:02 PM
they keep you on the phone forever (think i was on for at least an hour) while they have you run tests which they are just following directions from the manual which you can do yourself....thats my guess anyways...then get you to spend money on the disks....found a previous post looking through the blogs that i am thinking about trying next....i'll find it again since i printed it out and repost...