Question
Reply
 
Honor Student
Richie_B
Posts: 3
Member Since: ‎11-07-2013
Message 1 of 5 (1,149 Views)
Accepted Solution

chipset drivers

[ Edited ]

Hi all,  Had to clean install windows 7 64-bit on a laptop dv6-6c40ca, prod.# A7G91UA.  I can't seem to find the chipset drivers on the drivers page for this laptop. Maybe I'm missing something or looking at the wrong page?? Board is USB 2.0, Thanks for any and all help...

 

Processor is AMD A8-3520M

Provost
Paul_Tikkanen
Posts: 46,454
Member Since: ‎07-13-2010
Message 2 of 5 (1,124 Views)

Re: chipset drivers

Hi:

 

For some reason, HP does not include any chipset drivers on the support and driver pages for any of their AMD notebooks.

 

Below is the link to the chipset driver you need. First file listed.

 

http://support.amd.com/en-us/download/chipset?os=Windows 7 - 64

Honor Student
Richie_B
Posts: 3
Member Since: ‎11-07-2013
Message 3 of 5 (1,115 Views)

Re: chipset drivers

Ok, thank you very much... Also, I read on another post that another member had a similar issue and installed the graphics driver which had the chipset drivers bundled. Is this the case with HP drivers??  If so, should they not post a note stating that chipset and graphics drivers are bundled together??

Provost
Paul_Tikkanen
Posts: 46,454
Member Since: ‎07-13-2010
Message 4 of 5 (1,113 Views)

Re: chipset drivers

You're very welcome.

 

SInce I don't work for HP, I do not know what graphics drivers would include the chipset software as well.

 

I doubt any of the HP AMD graphics drivers include the USB 3.0 driver, which you can only get from the link I posted above.

Honor Student
Richie_B
Posts: 3
Member Since: ‎11-07-2013
Message 5 of 5 (1,100 Views)

Re: chipset drivers

I had a look at both executables (HP's & the link you provided from AMD) and noticed that indeed the chipset drivers (USB 3.0 also) were included in the HP graphics driver package. HP should really clarify this point as it would help eliminate confusion. That being said, we are talking about HP where confusion and sub-par products are the norm...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation