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computer crashed (61 Views)
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mommyof4 Student
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mommyof4
Posts: 2
Registered: ‎05-12-2012
Message 1 of 4 (61 Views)
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computer crashed

‎05-12-2012 11:39 AM

rem couldnt perform the screening because counldnt detect 2 HDDs on this system what does that mean i cant do anything on the computer and most of all test i run fail  computer is a compaq presario CQ57

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erico
Posts: 18,681
Registered: ‎01-07-2009
Message 2 of 4 (56 Views)
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Re: computer crashed

‎05-12-2012 11:52 AM

Wow. That is really quite confusing. 

 

Would you mind organizing that into sentences for us? :smileywink:

 

How about giving some details on your notebook (complete product name or number) and  explaining what happened.



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  Microsoft MVP 2013- Microsoft Windows Expert - Consumer
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mommyof4 Student
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mommyof4
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Registered: ‎05-12-2012
Message 3 of 4 (52 Views)
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Re: computer crashed

‎05-12-2012 12:43 PM

thanks for the help sorry i didnt give enough info but called the company and they said there is a problem with the hard drive so i have to mail it in to them to be fixed. computer is still under warrenty so im good to go

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erico
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Message 4 of 4 (36 Views)
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Re: computer crashed

‎05-13-2012 02:42 AM

mommyof4 wrote:

thanks for the help sorry i didnt give enough info but called the company and they said there is a problem with the hard drive so i have to mail it in to them to be fixed. computer is still under warrenty so im good to go

Glad to hear that. An active warranty is a really good thing.  :smileyhappy:



**Click on the White Kudos star on the bottom left if you would like to say Thanks.**
**Clicking the "Accept as Solution" option on a post that helps or solves your issue helps others googling for a solution to the same problem you are facing**

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