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gtw21gab
Posts: 1
Member Since: ‎11-09-2012
Message 1 of 5 (3,270 Views)

creating a recovery disk for windows 8

need to create a recovery disk for windows 8, on HP Pavilion g6-2238dx Notebook PC...getting error message because I unintentionally deleted part of the program... now it won't boot up... I get to a message that says...Windows restarted Unexpectedly or encountered an unexpected error.  Windows install cannot proceed, click ok .  When I do that the program restarts... it repeats the process over and over... Any Suggestions?

THank you

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CherylG
Posts: 22,318
Member Since: ‎11-12-2008
Message 2 of 5 (3,247 Views)

Re: creating a recovery disk for windows 8

Try tapping away at the F11 key immediately after powering on the laptop to get into HP Recovery Manager which can be used to do a System Recovery back to Factory settings.

 


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ych57
Posts: 1
Member Since: ‎09-13-2013
Message 3 of 5 (1,079 Views)

Re: creating a recovery disk for windows 8

Thank you
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CherylG
Posts: 22,318
Member Since: ‎11-12-2008
Message 4 of 5 (1,071 Views)

Re: creating a recovery disk for windows 8

You're very welcome.


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CherylG
Posts: 22,318
Member Since: ‎11-12-2008
Message 5 of 5 (1,066 Views)

Re: creating a recovery disk for windows 8

[ Edited ]

@ych57 

 

Don't forget to create Recovery Disks.

 

Creating Recovery Media> > Windows 8

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